Shipping: U.S. addresses only (48 states + DC)
Return Window: 30 days from delivery
Condition: Unused, original packaging
Return Shipping: Customer pays all return shipping
Refund Speed: 3–5 business days after inspection

1. Eligibility

  • Item must be new—no dirt, odors, or missing parts
  • Original packaging required
  • Heavily used/soiled gear are non-returnable

2. Start a Return

3. Inspection & Refund

  • We inspect returns within 48 hours of arrival
  • Refunds post to your original payment method in 3–5 business days
  • We’ll email you as soon as it’s processed

5. Warranty

Every tent carries a 1-year craftsmanship warranty on fabric, poles, zippers, and seams. If it’s our fault, we repair or replace at no cost. After year one, replacement parts are available at fair prices for accidental damage.

6. Questions?

Email info@warpdoutdoors.com
We respond within 24 hours, guaranteed.