Shipping Policy
Processing Time: 1–2 business days (Mon–Fri)
Free Ground Shipping: Orders of any tent ships free to the lower 48
Carriers: UPS Ground, UPS 3-Day Select, USPS Priority & USPS Parcel Select (Lower 48 only)
U.S.-Only Shipping: We ship within the contiguous United States (lower 48 states + DC) — No shipping to Alaska or Hawaii
1. Order Processing
Orders leave our Troy, MI warehouse within 1–2 business days of confirmation.
2. Delivery Estimates
Service | Lower 48 Transit | Alaska / Hawaii Transit |
UPS Ground | 3–7 business days | — |
UPS 3-Day Select | 3 business days | — |
USPS Priority | 2–4 business days | — |
USPS Parcel Select | 5–10 business days | — |
Transit times may extend during peak seasons or severe weather.
3. Tracking Your Order
Use the emailed tracking link to follow your shipment. If it’s marked Delivered but you can’t find it, please contact the carrier first, then email info@warpdoutdoors.com—we’ll help track it down.
4. Damages & Shortages
Inspect all items within 7 days of delivery. Photograph any damage and email your order number + images to info@warpdoutdoors.com. We’ll arrange a replacement or refund ASAP.
5. Shipping Restrictions
- No P.O. Boxes, APO/FPO/DPO addresses
- No Alaska or Hawaii shipping
- No international shipping (yet)—subscribe to our newsletter for updates on future worldwide delivery.
6. Contact
📧 Email: info@warpdoutdoors.com